articles

Unleashing the Power of Client Retention and Partnership-Driven Success Unleashing the Power of Client Retention and Partnership-Driven Success

One of the things that really was a cornerstone of my success as a business owner and operator was the understanding that client retention is not only closely tied to client satisfaction and relationship building, its also very much partnership driven. Early on I was able to partner with clients that I really admired and in doing so pushed me...

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Jon Brown

articles

The Power of Empathy in Business: A Lesson in Leadership The Power of Empathy in Business: A Lesson in Leadership

In the frenzied world of entrepreneurship, where deadlines loom large, and expectations soar higher, it’s all too easy to forget the heartbeat of any successful venture – the people. As business leaders, we set goals, outline tasks, and often find ourselves bewildered when these plans don’t materialize as expected. But what if there’s a crucial element we’ve been overlooking? What...

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Jon Brown

articles

Building Lasting Client Relationships: The Heartbeat of Business Success Building Lasting Client Relationships: The Heartbeat of Business Success

As a new business owner and operator I had to be creative with looking for ways to add value to my client services offering. One of the things that has been so successful for me has been my ability to build long lasting relationships with clients over time. The ability to earn trust and establish relationships is a set of...

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Jon Brown

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